RETURNS & EXCHANGES.
RETURNS & EXCHANGES
You have 14 days from the date of receiving your order to request a return.
To be eligible for a return, the item must be unworn, unused and returned in its original condition, with all tags and original packaging.
To request a return or exchange, please contact us at:
nume.cooperation@gmail.com
Once your request is approved, our team will provide you with the return instructions. Please do not send items back before contacting us.
DAMAGED OR INCORRECT ITEMS
Please inspect your order upon delivery. If an item arrives damaged, defective or incorrect, contact us as soon as possible so we can resolve the issue.
EXCEPTIONS
Custom-made, personalised or special-order items cannot be returned unless they are defective.
REFUNDS
Once we receive and inspect your return, we will notify you about the status of your refund.
If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
For any questions regarding returns or exchanges, contact:
nume.cooperation@gmail.com